Processing Time
Upon confirmation of payment, your order will be processed for shipment within 3-5 business days.
Shipping Times
North America: 3-5 business days
International: 12-21 business days
Tracking
A tracking code will be sent to the email address you provided at checkout once your order ships. You can use this code to monitor your shipment's progress.
Lost or Damaged Packages
If your package does not arrive or arrives damaged, please contact us immediately at sub.label@outlook.com with your order number and we'll work to resolve the issue.
Shipping Address
Important: Please ensure your shipping address is correct at checkout. sub•label is not responsible for lost or undelivered packages due to incorrect shipping addresses provided by the customer.
International Orders - Customs & Duties
For international shipments, customs fees, import duties, and taxes may be charged by your destination country upon arrival. These charges are determined by your local customs authority and must be paid by the recipient.
sub•label has no control over these fees and is not responsible for any customs or import charges. Please check with your local customs office if you have questions about potential fees before placing your order.
Questions?
If you have any questions about shipping, please visit our FAQ page or contact us at sub.label@outlook.com